EUR

Privacy Policy

Who we are

Our website address is: https://www.venicevibes.it

The owner of the site is Daniela Azzano, contacts: info@venicevibes.it, cell. +39 349 613 9999

What information do we collect about you? How do we use it?

Any personal information you provide will be treated with appropriate standards of security and confidentiality and in accordance with the General Data Protection Regulation 2016/679 and relevant national legislation.

On what legal basis do we collect and process information about you?

When you make an online booking, we collect information about you and process it on the basis of our contractual commitment to carry out these processes.

All information that is not necessary to make an online booking will be collected and processed on the basis of your consent, i.e. your explicit consent is required and you have the right to consent or not to provide such information. For example, we may put you on our mailing list if you agree to join.

Secure Online Booking

The moment you decide to make a booking online, you are redirected to the booking engine provided by our partner, OCTORATE. All information is sent securely and is protected from disclosure to third parties. OCTORATE is certified and PCI DSS (Payment Card Industry Data Security Standards) compliant.

Why do we collect information?

Information is collected to facilitate the online booking process, to offer additional services if you consent to such offers, and/or to improve the process itself for your future use.
If you subscribe to our mailing list, your information will be collected to keep you informed of news and special offers.

What kind of information do we collect?

To complete the online booking process, we require all information marked with an asterisk including name, address, telephone number, email address, and details of the credit card used to pay for your stay. We also collect any other information you choose to provide, for example details of special requirements.
During the online booking process, we will ask for your consent to use your contact details for purposes other than booking, for example for special offers or other communications.
If you subscribe to our mailing list, we will collect your name and email address to keep you informed of special offers or other news.
On the website and during the online booking process, we may collect cookies. Please see our Cookie Policy below.

What happens if you do not wish to provide personal data?

If you do not wish to provide data required for the booking process, indicated with an asterisk, then you will not be able to continue with the booking process and we therefore advise you to contact us directly.

If during the online booking process you do not want to provide data that is not required, i.e. data that does not have an asterisk beside it, then you can choose not to provide such data and this will not interfere with the process.

If you do not wish to provide information that is required for services other than the booking process, such as subscribing to newsletters or special offers, then you will not benefit from these services but will not have any impact on the online booking process.

If you provide consent initially and no longer wish to receive these services, you can withdraw your consent at any time by unsubscribing and/or contacting our data protection contact person, see contact details above.

If you do not want us to collect information through cookies, please see our Cookie Policy below for more information.

How do we use the information?

To finalise or support an activity, such as the online booking process.
If you subscribe to our mailing list, or if you give consent during the online booking process to be contacted in the future for non-booking related matters, we may send you news and details of special offers.
For statistical purposes in order to facilitate improvements.
If further processing is required your consent will be requested.

Who has access to some or all of the information we collect?

Our online booking partner, OCTORATE (see below for more details).
We use third parties for our marketing activities, such as our mailing lists.
Some third parties have access to your cookies, see our cookie policy for more information. Some third parties may store and process such data outside the EU.
Financial clearing services, such as payment providers, possibly not sharing our Privacy Policy should have access to your credit card information from time to time to facilitate the booking process.

Is your data safe?

We adopt secure storage systems and processes.

What are your rights?

You have the right to request access to any data we hold about you.
You have the right to request rectification of any data we hold about you.
You have the right to request deletion of any data we hold about you; please note that deletion of some data may affect the provision of our services.
You have the right of data portability; this means that you can request that your data be provided to you in an appropriate format.
Where consent has been obtained to collect and process certain aspects of your personal data, you have the right to withdraw your consent at any time, for example, you can withdraw your subscription to our mailing list at any time by clicking the relevant button at the bottom of the email.
You have the right to lodge a complaint with the relevant supervisory authority.

How long do we keep your data?

We retain your personal data for as long as is necessary in light of the purposes for which it was originally collected or subsequently lawfully processed. The criteria used to determine the period of time for which information may be kept include:

– the nature and type of personal information you provide us with
– the purpose for which you provide personal information
– the necessary activities and operational requirements to continue to provide the services or functionality requested.
We may retain your information for a longer period if required by law.

What should you do if you have problems or want to exercise your rights?

You can contact our data protection officer, please see our contact details above.
In particular, if you believe that our website or system has collected incorrect information or if you want to contest any information, please do not hesitate to contact us.

Privacy of minors and parental consent

Please be aware that this website is not designed for, and is not intended to be used by, anyone under the age of 18. Our Privacy Policy prohibits us from accepting users who are under the age of 18. We specifically request that persons under the age of 18 not use this website or submit or post data to the website. Should we inadvertently obtain information or other data from users under the age of 18, we will not knowingly provide such data to any third party for any purpose whatsoever, and any subsequent dissemination would be due to the fact that the under 18 year old used the website and provided personal information without any solicitation or permission from us.

Links provided to other sites

We may provide links to a number of other websites that we believe may offer you useful information and services. However, such sites may not comply with our own data protection policy. Therefore, we are not responsible for the privacy policies or actions of third parties, including, without limitation, owners of websites whose sites may be accessed through our website. We urge you to contact the relevant parties who control these third party sites or access their online policies before providing any personal information or other sensitive data.

Cookies

The WordPress engine send you a technical cookie “wordpress_test_cookie”, it tests whether or not the browser has cookies enabled. This cookie will last for sixty days.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Hosting company

The site venicevibes.it is hosted on Aruba datacenter.

The terms and condition for the GDPR data protection are described in: “https://hosting.aruba.it/documents/tc-files/en/1_termsandconditionsprovisionarubahosting.pdf”

External Data Controller

The external data controller for bookings, the owner of the booking platform, is Octorate based in Rome Via Filuppo Caruso, Italy www.octorate.com, which directly processes the personal data of customers required for bookings: such as name and surname, address and residence, credit card.

Proceed Booking